AI and Catering: ezCater's Smart Ordering, AI Based Recommendations

This week, ezCater announced their new Smart Ordering product. This is an AI based solution to help making group ordering easier and more cost effective for workplace admins and others in charge of group ordering for meals. Here are the details of their new product and how it can benefit the workplace.

ezCater's Smart Ordering

What is ezCater's Smart Ordering?

Smart Ordering uses AI and machine ordering to simplify the ordering process for workplace admins, team leaders, and other decision makers when placing catering and group orders for their groups. Taking over 17 years of historical data, ezCater's Smart Ordering is providing recommendations to customers based on many factors such as group size, dietary restraints, budget, date, time, location, and more.

The Benefits of Smart Ordering

With more news about AI, we hope the advancements in technology will have beenfits to our everyday work. Here is how Smart Ordering is positioned to help make customers' lives easier:

Time Saving

Selecting individual meals and trying to please the entire group can take lots of time out of a customer's day. With Smart Ordering, customers will get access to pre-built, recommended menus based on headcount and other factors, resulting in only a few clicks of ordering.

Money Saving

Every organization has a specific budget to stay within. Whether it is a per person calculation, or a total amount to be used for the event, the math and calculations can be both exhausting and time sucking when trying to be performed accurately. With Smart Ordering, ezCater is helping customers by offering solutions with the customers budget, offering menus within their means at every level.

Food Saving

Lots of customers care about food waste. They care about the impact on the environment and want to be sure that they are not over ordering for their group. Smart Ordering is helping customers order accurate quantities and amounts based on their headcount. With lots of historical data and many menus to analyze, Smart Ordering is able to provide suggestions that are more accurate than a human trying to calculate the right quantities.

Will ezCater's Smart Ordering be the New Industry Standard?

Clearly ezCater is using technology to make customers' lives easier, saving time, money, and food waste. With the rise in AI and machine learning, I'd assume we will see more of this happening within the catering industry. This will be just the start and it will be interesting to see other catering marketplaces follow suit.

Cater on!